prescription sessions

Sessions must be confirmed with payment at least one week before appointment.

Cancellation Policy: There is a 50% cancellation fee if prescription session is cancelled within 48 hours before the booked appointment. There is no refund for prescription session cancellations within 24 hours of booked appointment.


Payments/Cancellations

Appointment dates generally take place within 2-4 weeks of purchase.

Style Services must be confirmed with payment at least one week before appointment. Should you need to cancel your appointment, a minimum of 72 hours notice is required for all services. Within 72 hours but before 24 hours, a $100 cancellation fee will apply. Within 24 hours, a charge of 50% of the services booked will be retained as a penalty.

Should you need to reschedule your style appointment, a minimum of 72 hours notice is required for all services. Within 72 hours a $100 cancellation fee will apply and the total balance for proposed and agreed to services must be rendered to confirm a new appointment.

Space Transformation Services must be confirmed with payment at least one week before appointment.

Cancellation Policy within New York City: Should you need to reschedule your space transformation appointment, a minimum of 48 hours notice is required for all services. Within 48 hours, a $100 cancellation fee will be added to agreed upon project total cost and retained as a penalty. Should you cancel services altogether within 48 hours of first set appointment, $200 or 50% of project total cost (whichever is greater) will be retained as a penalty. 

Cancellation Policy for Projects Out-of-City: Should you need to reschedule your appointment, a minimum of 1 week's notice is required for all services. Within 5 days, a $100 cancellation fee will apply. Within 48 hours, a charge of $200 or 50% of the services booked (whichever is greater) will be retained as a fee. Should you cancel services altogether within 72 hours of first set appointment, $300 or 50% of project total cost (whichever is greater) will be retained as a penalty. 


Appointments

Home visits must be booked for a minimum of three hours. 

Shopping trips must be booked for a minimum of two hours.


Out-of-City Travel

All packages and shopping service rates are based on shopping within the NYC metro area. I am more than happy to travel to help you with your shopping needs. Out-of-city travel fees are $50 per hour.


ALL SALES ARE FINAL

Services expire six months from date of purchase.  Promotional offers with expiration dates excluded. Please allow 7-10 business days for any refunds.